Experience the Benefits of People.

For People Corporation plan members

According to the World Health Organization (WHO), the COVID-19 virus is spread mostly through person-to-person contact mainly through respiratory droplets when those who are infected sneeze, cough, or exhale. From within a one meter range of an infected person, others can breathe in these droplets. If the droplets land on objects and surfaces, people can catch the COVID-19 virus by touching these objects or surfaces, and then touching their eyes, nose, or mouth.

Travel coverage under your group benefits plan

Effective March 13, there is an official global travel advisory to avoid all non-essential travel outside of Canada until further notice.

For those who choose to travel outside of Canada, the Government of Canada recommends that all travellers register so they can be provided with updates if issues arise.  Beyond this advisory, the Public Health Agency of Canada is recommending that Canadians avoid all cruise ship travel.

If you choose to travel we recommend you review safety tips posted on the Government of Canada’s Travel and Tourism site and the Travel health notices section of the site for current health notices and definitions of travel warning levels.

If you’re travelling, it’s important to review your plan member booklet to:

  1. See if your group benefits plan includes travel coverage and if it does,
  2. Review the information on the emergency travel coverage and trip cancellation/interruption coverage provided under your group benefits plan.

Because of the Government of Canada’s official global travel advisory travelling to a destination outside of Canada can impact your travel insurance coverage. Depending on the insurer:

  •  Trips booked to a destination after an advisory has been announced may not be eligible for medical emergency coverage or trip cancellation/trip interruption coverage
  • If you departed on a trip before the travel advisory was issued, your trip interruption coverage may only be in place for 10 days from the date of the travel advisory
  • Trips booked for future travel to a destination that has a formal travel advisory or for a cruise may not have emergency medical coverage if the advisory is still in effect at the time of travel
  • If you’re on a cruise that departed after March 9, the date the Government of Canada issued the advisory to avoid all cruise ship travel, you may not have out of country medical coverage

We strongly recommend that you contact your emergency medical travel provider with questions before you travel. Contact information can be found on your benefits card or on your travel card. If you don’t have this information, contact your plan administrator.

Short-Term Disability claims

In light of the current situation, the Canadian Life and Health Insurance Association (CLHIA) has created and distributed a Plan Member Confirmation of Illness Form that’s been created specifically for use when submitting a Short-Term Disability (STD) claim if the absence is due to COVID-19 disease. The CLHIA has communicated with all insurers in Canada to make them aware of the custom form. All insurers will accept this form to initiate an STD claim.

If you’re submitting a STD claim because of COVID-19 disease, complete the form according to the instructions provided on the document and submit it to your insurer. If you’re not sure who the insurer of your disability benefits is, contact your plan administrator of the insurer’s contact information and address. You can also use claim forms provided by the insurer, but we recommend using the CLHIA form as it’s specifically designed for the diagnosis of COVID-19.

The CLHIA is a not-for-profit, membership-based organization that represents 99% of Canada’s life and health insurance companies.

English Plan Member Confirmation of Illness Form
French Plan Member Confirmation of Illness Form

Employee assistance program

If your group benefits plan includes an employee assistance program (EAP), you can access their services by connecting with them. The services accessible through an EAP provide an effective way help you cope with stressful situations, and proactively address a variety of issues. Your EAP contact information is provided in your plan member booklet.

People Connect

If you’re feeling like you need support and your group benefits plan includes People Connect, now is a good time for you to access the services available. If you’re not sure if your plan includes this service, connect with your plan administrator. For more information on People Connect, view our video.

 

Provincial health resources

COVID-19 Symptom Self-Assessment Tool

If you are unsure of the symptoms of COVID-19, or think you may have symptoms, the following link contains a handy Self-Assessment Tool. It offers steps to take, depending on what province you are in. Find it here.

 

British Columbia

 

Alberta

 

Saskatchewan

 

Manitoba

 

Ontario

 

Québec – Info-Santé 

 

New Brunswick

 

Nova Scotia

 

PEI

 

Newfoundland and Labrador

 

Nunavut

 

Yukon

 

Northwest Territories

 

We're ready to help. With COVID-19 top of mind, we're committed to keeping you informed. Learn More.
Nous sommes prêts à vous aider. La COVID-19 étant une priorité, nous sommes déterminés à vous tenir informés. Précisions.
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