Experience the Benefits of People.

Pension Administrator (Ottawa, Ontario)

People Corporation is a leading national provider of group benefits, group retirement and human resource services with over 900 employees servicing over 8,000 clients of all sizes from start-up stage to enterprise. The Company has offices across Canada; each led by a team of experts and backed by the resources of a national company that is traded on the TSX-V. Managing approximately $2 billion in annual premiums, and administering $10 billion in pension assets, our industry experts provide uniquely valuable insight while customizing our innovative suite of services to the specific needs of our clients.

We have a new opportunity for a Pension Administrator to join our high performing Coughlin team in Ottawa, Ontario.

In this role you will be responsible to provide administrative services to Pension plans in such a way as to enable the smooth operation and administration of the plans. In addition, you will act as a direct liaison with Trustees, employers, and members, and provides information regarding the operation or procedures to the plan consultants or other company staff as needed.  You will also have responsibility for daily file processing and pension administration related activities.

We are looking for someone who is energetic and is results-driven with highly developed client service skills and strong mathematical skills.  Our ideal candidate is adept with pension plans, plan text, legislation and bilingual in both official languages (French / English).

If you are interested in pursuing a career in the investment space, this is a great opportunity.  We are looking for someone who is organized, possesses excellent communication skills and has an expressed interested in the financial services industry.

Key Responsibilities

  • Manage daily member inquiries and requests
  • Perform with a high degree of accuracy pension calculations
  • Provide excellent customer service to inquiries
  • Gain a thorough comprehension & interpretation of pension legislation and plan text
  • Adhere to plan documents, standards and regulations when administering plans
  • Organize and prioritize to maintain complete and accurate documentation


  • Secondary school diploma. Post-secondary courses in a related field will be considered an asset. One (1) to two (2) years of related work experience in an office environment is expected.
  • Sound knowledge of Microsoft Office and standard office administration procedures.
  • Sound knowledge of pension related technology
  • Excellent grammatical, spelling, and communication skills in both French and English
  • Superior data entry skills, complimented by strong mathematical and reconciliation skills.
  • The ability to maintain good public relations, both within and outside the organization.
  • Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
  • The ability to use tact and discretion to maintain information in the strictest of confidence.
  • Knowledge of the administration of Pension Benefits and of the particular policies for each of the administered groups.
  • Experience processing electronic documents.
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