Experience the Benefits of People.

Client Service Specialist (Montreal)

People Corporation is growing. To support our evolving business, we are adding another member to the HealthSource Plus® Team!

We have an exciting opportunity for an energetic, results-driven individual with highly developed organizational skills. Based in Winnipeg, Manitoba, the Client Service Specialist is responsible for providing superior customer service and support in the day-to-day management of all new and existing group business for HealthSource Plus.

If you are a dedicated and motivated individual who can communicate effectively and manage concurrent tasks effectively and has a desire to be a part of one of Canada’s fastest growing companies, then please consider joining our team.

Key Responsibilties

  • Day-to-day management of client request, claim activities and the ongoing general administration and maintenance
    of the documentation regarding activities
  • Interact with customers to provide information in response to inquiries about products and services
  • Provide support to Account Executives, including the setup of new groups, customer service and administration
  • Assist clients with claims and on-line processing
  • Enter enrollments, terminations, amendments, salary and status changes into internal systems
  • Ensure necessary client tools are prepared and delivered prior to plan implementation
  • Prepare and maintain booklets and client admin kits

Qualifications

  • College or University Degree with two (s) years of experience in the group benefits industry
  • Experience with benefit administration systems
  • Excellent communication skills, both written and verbal, in both French & English
  • Ability to multi-task and prioritize to meet client and internal needs
  • Excellent problem solving and troubleshooting skills
  • Client-focused with an unwavering commitment for service excellence
  • Competency with MS Outlook and Excel